SAAR GUR

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June 2013

1 post

Why SUP got Huge! And 3 Lessons entrepreneurs can learn from SUP’s Success

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As my friends know…I am an avid kiteboarder. My industry friends have shared that in the past few years, SUP has come out of nowhere and become bigger than windsurfing, kiteboarding, and a number of other water sports combined. Some folks think SUP may even become bigger than surfing. The folks that I talked to see three key reasons for this growth that can be a great reminder for entrepreneurs trying to build mass market product successes:

  1. Easy to learn, Hard to Master - Most people look at a SUP and think they can stand on the board and hold a paddle…no problem. There is no major instruction or training required to get on a board and to try the sport. And there are no major safety issues that you can get wrong and hurt yourself. Nolan Bushnell (founder of Atari) claimed this theorem in video game design: “All the best games are easy to learn and difficult to master. They should reward the first quarter and the hundredth.” From a commercial perspective this is important because resorts can buy a SUP and expect people to try the product and have fun immediately. In contrast, if they buy windsurfing gear…most people will shy away from trying it as there is too much for a newbie to learn upfront about the gear, and how to use the gear, before the user gets any payback.
  2. Large Addressable Market - Wind sports require wind. Surf sports require waves. You can SUP in the ocean, lakes, ponds and rivers. If you actually run the math…my guess is that the geographical addressable market becomes 1000x greater on a global basis for SUP than a wind or ocean sport. Or as my friend described in one word on SUP’s success: “Walmart.” What he meant is that SUP can be sold in any Walmart in the country, and they are.
  3. The Magic of New Product Categories - If the product is different enough…it will attract users and magic. New categories are like the wild west. There is an attraction and magic associated with them. Products need to have non-linear improvements to define or redefine a category and create magic. (a) New categories create new celebrities/pros who are able to uniquely take advantage of that new product or platform. With any new sport or platform, there is room for new pros, experts, celebrities to be born. Youtube celebrities are different than Twitter celebrities, who are different than Pinterest celebrities. And it feels awesome to be an expert is something.(b) Humans want to create. There is an attraction to the unknown and being the first to figure out the new tricks and directions you can take something. In the SUP example, many of the tricks and applications of SUP have yet to be explored or defined. River rapid paddling seems to be one of those unexpected areas that people are most recently exploring with SUP:http://www.youtube.com/watch?v=VSaOnQCOiNk

Curious what you think. Hit me up with any reactions or thoughts at @saarsaar. And happy paddling… :-)

Jun 06, 20130 notes

January 2013

1 post

“On raising kids: “The days are long but the years are short.” —My buddy Brooks Preston.  #goodperspective
Jan 03, 20131 note

May 2012

5 posts

Picking Paths

“Look at every path closely and deliberately.  Try it as many times as you think necessary.  Then ask yourself, and yourself alone, one question…Does this path have a good heart?  If it does, the path is good.  If it doesn’t it is of no use.” - Carlos Casteneda

May 22, 20121 note
Remember the dinosaurs - it can take awhile for incumbents to die

Evidence suggests that dinosaurs did not go instinct immediately but lived another 300,000+ yrs after the asteroid hit earth.  Good to remember as we analyze the impact of new disruptive technologies on traditional media companies, venture capital, employment, etc…  

Sometimes it takes awhile for traditional businesses undergoing massive change to die (not always).  

Example:  The 2011 estimated revenues for the YellowPages business was $23.4 bn with 71% of this as traditional print revenues (non-digital).   

(Thanks Salil Mehta for the analogy/discussion today)

May 11, 20121 note
The snowball that will disrupt education...High School norms.

Paul Freedman (Altius) told me a fascinating story today of how USC changed from a no-name Los Angeles commuter school to a top education brand:

1. They first built a program that would attract the top students around the United States: Film (leveraging their location close to Hollywood).   

2. The thing that they didn’t quite expect:  Once the top kids from a high school went to USC… the next year when the new seniors were applying to schools and had seen prior top students go to USC, they applied and decided to go as well.  But the kicker:  They did not go to the Film school, they just enrolled in the general program.     

3. Over time, as more and more top kids went to USC, the school was tranformed to a top brand.

I realize I am simplifying the story…but the insight from my fun conversation with Paul today: 

As more and more top high school students stop going to College as the logical next step after high school….the snowball starts to grow in size and scale….more and more students will start blazing the path of not going to traditional colleges after high school.   And before you know it, a very large % of talented students will pick an alternative post-high school path for their education….

Education is clearly getting disrupted…but once the norm changes amongst high school students that top students have viable other alternatives…the dam is going to break…

And plenty of new startups in education (including CRV’s Udacity) get to suck up the demand from the students blazing this new path…

p.s. - This is close to home…I grew up in Pittsburgh, PA and went to University of Wisconsin-Madison.  Looking back, I had never even heard of UW until a friend of mine, a year ahead of me went there…And once I visited her, I could visualize the path…

:-)

May 10, 20120 notes
Lloyd-like optimism

From Dumb and Dumber:

Lloyd: What do you think the chances are of a guy like you and a girl like me… ending up together? 
Mary: Well, Lloyd, that’s difficult to say. I mean, we don’t really… 
Lloyd: Hit me with it! Just give it to me straight! I came a long way just to see you, Mary. The least you can do is level with me. What are my chances? 
Mary: Not good. 
Lloyd: You mean, not good like one out of a hundred? 
Mary: I’d say more like one out of a million. 
[pause] 
Lloyd: So you’re telling me there’s a chance… *YEAH!* 
- Lloyd and Mary from Dumb and Dumber

May 08, 20120 notes
May 08, 20129 notes

April 2012

4 posts

The rise of smart mobile services (not apps!) (guest post on techcrunch) → techcrunch.com

A new generation of Smart Mobile Services is coming. We don’t need to wait for Google Glasses to build the next generation of world-changing consumer services. Many of the enabling features for these services exist in our smartphones today.

What do I mean by a Service versus an App?

Well, most mobile app developers have built their user experiences to look a lot like a desktop application jammed on a phone. I open up the app when I need something. I open up Outlook on my desktop to check email (I am on Gmail, but work with me here), and I open up my Yelp app on my iPhone when I need a restaurant recommendation. Same, same.

I am either in it, or it is off. For the mobile apps running in the background (e.g., email), they currently don’t add any utility to my offline experiences and interactions. This will continue to work for many apps going forward, but there will be an entire new generation of Services (vs. Apps) that will run in the background, be with me, and add value to my daily flow, productivity and experiences.

What do I mean by “Smart”?

“Smart” means understanding a user and understanding their physical and mental state.

Smart services will process user information in the background to make accurate predictions around real-time user intention and will offer suggestions, results and different user interfaces/interactions based on their prediction of state.

Smart example: Google predictive search in mobile: By adding location data, Google can predict better search queries and search results – improving the user experience.

Very few apps today do any processing to figure out the context and state of the user. They could use passive location data, where I am, who I am with, web services and information, etc. to make assumptions about the user (e.g., Saar is at home now, or Saar is driving) and interact with me differently as a function of state.

A change in user interaction

Current mobile apps use the notification channel and SMS to bring me back to their apps. But very few have “smart notifications” that take advantage of my current context. These next generation services will only interrupt me when they have something valuable to add that is in-context. And they will do a much better job building different user interfaces based on my state.

As I think about what these new Smart Services will look like, here are some of the characteristics I have been noodling on:

  • The most disruptive ones will change our physical interactions and be additive to our offline experiences.
  • Services will process things in the background, predicting our state with a high degree of accuracy.
  • Many will primarily interact with the user through interruptions — and they only interrupt when they have something of value to add.  (e.g., for Uber: Your car is arriving now.)  They won’t feel “heavy” and bombard us with information overload – they will earn the right to interrupt with value.
  • The user interface will look very different from existing web interfaces for some of these apps — as they won’t have things to suggest/interrupt a lot of the time, but when they do they will be very helpful. Example: It is “ok” for the user interface to say: ”Close the app, we don’t have anything for you now.”
  • Understanding context will follow simple heuristics for some services and big data processing for others. As an example, many home automation applications may only need to know that I am in my house to automate music, thermostats, etc. But more sophisticated data analysis and processing will be required for more complicated interactions/recommendations/transactions (ala Square payments).

If I have lost a bunch of you on this post at this point, I apologize. Another way and getting to the point is asking: Why can’t I have the services below today?

Diet – When I step into the gelato place (and you have a high degree of certainty that this is in fact what I am doing), why don’t you ping me and encourage to walk out and go down the street for frozen yogurt instead?

Music and home automation – Why won’t Sonos turn on automatically as I pull into my driveway during reasonable hours?

Driving — Why can’t an app notice in my calendar that I have to get to SF from Palo Alto and ahead of time warn me that 101 is jammed? Why do I still need to check? Highlight potential hiccups and problems proactively and otherwise remain silent.

Discover —  If there is awesome location-based content (or people for that matter), how come it is so hard to discover?

(Any good brainstorm of location-based services will include these scenarios, and has for the past 10 years. But the enablers now exist for these services to become a reality.)

It is really early days and I am excited for what is to come. What do you think the most exciting smart services will do or look like?

Special thanks to Gentry Underwood from Orchestra for contributing many of the ideas and inspirations for this post.

Apr 22, 20121 note
Apr 10, 20120 notes
Apr 10, 20120 notes
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